Returns & Exchanges
At AUROLA, we want you to be completely satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to your workout without the stress.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place your items in their original packaging, ensuring all hangtags are attached and the fabric is free of any stains or gym-related wear.
Print and Ship
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing